We are a rapidly expanding e-commerce printing company on an exciting growth path, and we're looking for a Customer Service Representative who shares our commitment to excellence. Our team is built on collaboration, innovation, and mutual support, and we believe in empowering our team members to grow and thrive in their careers.
About the Role: As a Customer Service Representative, you’ll be the friendly voice and helpful resource for our customers. You’ll respond to inquiries, provide product information, and resolve any issues, ensuring every interaction leaves our customers with a positive impression of our company.
Key Responsibilities:
- Engage with customers via email and phone to answer questions, provide information, and resolve concerns.
- Assist with account set up, returns, and general inquiries, always maintaining a positive and professional attitude.
- Handle customer feedback and complaints with empathy and efficiency, ensuring a seamless resolution.
- Collaborate with the team to enhance our customer service approach and elevate the overall experience.
Why work for us?
- Be part of a growing company with potential for professional development.
- Work in an exciting, fast-paced environment where your contributions matter.
- Gain hands-on experience in the thriving e-commerce and printing industry.
Position Details:
- Schedule: Monday to Saturday, 8:00 AM to 1:00 PM (Weekdays in-person, Saturdays remote).
- Part-time role.
- Competitive pay: $16.00 per hour.
If you’re passionate about providing excellent customer service and want to grow with a company on the rise, we’d love to hear from you!
